AM
Ansaaf M

1 reviews | Active since Feb 2017

06 Feb 2017, 16:57

Sick & Tired Of Vodacom

<p>I've been trying to get vodacom to resolve my issue from the 28th of December 2016, they double charged me on one of my accounts with them & ive been trying to get them to resolve it but it seems that everyone at their head office is *********** & today I have to find out that both my lines have been blocked due to them not doing their job I'm sick & tired of their stories each time I call for feedback they keep transferring me to another's department & every time I call I need to explain myself over & over again.</p>

0
Replies (2)
Vodacom
Vodacom's reply07 Feb 2017, 07:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AM
Ansaaf M's update07 Feb 2017, 08:55
Reviewer Update

I've heard this one two many times before & now that my lines are blocked, how are you guys going to get a hold of me???