Sick & Tired

I have been a Vodacom customer since 2006 or around there. I have been happy with the service until about 5 months ago. My package that I have had with them has been **********ly upgraded twice in the last 5 months. I understand that ***** happens but the way my query has been handle has been nothing but frustrating and disgusting to say the least. From being shoved into all the departments to never being called back when leaving messages - oh and my favourite are the smses from people who supposedly don't exist. I've thought of porting to another provider and this has really pushed me to the edge. <br> I have zero patience for providers who dont look after their clients. I know I'm only one in a million but I'm still one nonetheless.