1 reviews | Active since Jul 2018
Sick of Vodacom bullies
I am now sick and tired of Vodacom and their bullying tactics. At the end of February 2020 my contract came to an end. I gave 30 days notice that i plan to port my main contract number to another SP and for the add on (supposedly free) tablet data contract to be cancelled after the contract came to an end in Feb 2020.
My main contract was ported with no issues but they failed to cancel this "add on" contract. After several calls to the cancelation department enquiring as to why it has not been done they just handed me over to a debt collector and blacklisted me with compuscan. So for more than a year now i have received at least 3 caal per day from these debt collectors asking me when i am going to pay. Very bad mannered people and after explaining the issue countless times i am just being billed in my absence per month. When i ask for a breakdown of the costs they are claiming from me via email i only get promises. They send nothing, just keep threatening me. Now in turn i pledge to make it my mission in life to give Vodacom as much bad publicity as humanly possible. Until you have stepped up and take ownership of your bad customer service and ignoring my request to sort out this mess, i will continue to write BAD reviews.
