Sick of Vodacom and their **** service

Good day. Further to my review dated 13th August, emails between social.media at Vodacom and the telephone communication between myself and the person named Dean who responded to my review on hellopeter. What an absolute waste of my time, energy and unaffordable extra money. They eventually cancelled the unwanted upgrade as requested. They did not cancel my contract and put my number on prepaid as requested to Dean telephonically. No doubt, this recording first needs to be searched, found and will probably take till the end of September,if Im lucky. Currently, after the cancellation of the upgrade, instead of canceling my contract, I am now stuck on previous upgrade of 2gigs data of which nothing is left. Now, im in an even worse predicament as last month where I had to buy airtime from the middle of the month,only now i have to do it sooner, and continue for the whole month. I cannot take out another data deal as long as this contract is on going. Its not affordable. How many times and in how many languages do I have to say this? So now i have to pay for something I didnt want again? Will Vodacom refund me for the old upgrade they have put in place this month? Will they rwfybd me for the money spent on airtime last month which i had to convert to data everyday? And how about this month, will they refund me for the money I will have to spend this month as well? Which by the way, WHERE THE HELL AM I SUPPOSED TO GET IT?

So please, if there is anybody out there employed at Vodacom, who understands and will be able to execute my request, PLEASE CANCEL THIS CONTRACT AND PUT IT ON ON PREPAID. Dont tell me about having to wait . Because my studies, and children's lessons cannot wait till you decide to answer my request. And frankly I have waited long enough.