MK
Maretha K

1 reviews | Active since May 2016

30 May 2016, 13:17

Sick of Vodacom and Samsung

<p><span style="color: #555555; background-color: #ffffff;">I am sick and tired of receiving the worst service from vodacom and having to take my Samsung phones in to get fixed every year. Just got my phone back from vodacom after being without a phone for a week, sent it in because my battery kept going from 100% to 0 in less than 2 hours, without even being used. Vodacom had my Samsung S6 for a week, couldn't give me a phone to use while it was getting fixed,which is very inconvenient since I am a salon owner and I do all my business from this number.They couldn't give me a explanation of what was wrong and now...after 30 minutes, it's already down to 60% batterylife. No downloads have been done yet...32 updates to be done...because after sending my phone in for a week they couldn't even update my software . I'm done with vodacom and disappointed that a Samsung phone doesn't last longer than 6 months before giving problems.</span></p>

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Replies (1)
Vodacom
Vodacom's reply31 May 2016, 07:47
Official
Thank you making us aware of your complaint Please note that a consultant will make contact with you in due course to assist with your query. Regards Consumer Website Team