EC
ELIZABETH C

1 reviews | Active since Apr 2014

12 Feb 2015, 09:41

sick of mpesa!

i bought vouchers at smart load *130*678# all those vouchers says it's already redeemed m-pesa keep having these technical errors if m-pesa cannot sort this out today i want my 2x R 50 vouchers every time this happens then i don't receive my money back i'm going to speak to my lawyers and i will open a ***** case against m-pesa that *****s our money it's unfair if we buy vouchers and it doesn't load then i don't even receive the refund that's called theft fix your ****** systems i'm telling everyone about the service i receive why is m-pesa doing this *****ing our money? i suppose to get R 720 .00 back last week i only got R 200.00 i want my R 520 it's the R 420 vouchers of December and the R 200 of the 8 Th January . if i don't get my money back today there will be trouble i promise<br> <br> <br> this is my cousins hellopeter acc

0
Replies (1)
Vodacom
Vodacom's reply12 Feb 2015, 11:14
Official
Hello elizabeth54,

We do thank you for the posting.

The matter will be referred to a consultant to investigate and assist with resolution.

Kind regards

Vodacom Consumer Website Team