Sick and tired of Vodacom and their *********** staff

<p>i dont know how many times i should complain before things gets done at Vodacom. </p> <p> </p> <p>i logged a cmplian on hello peter, and was told that a reversal will be done on my account within 7 days, days past the 7 that they mentioned still nothing. today i phone in and they say i must send my statement and it will take another 7 days. which one is it? im really really angry right now and the only way to fix this is NCA and Ombudman. im being debited for an upgrade that Vodacom collected their phone, lets see what this is going to do to their bank account for fines. today when i phoned in my upgrade is still not cancelled and the guy Mthokozisi tells me that i am still going to be billed, meaning i will need to complain again for a debit that is coming. fortunately i have been recording the calls as well. cause when it started, Vodacom agents were changing their names when you tell them about your query. and promises that they did TCF. this is really pathetic. </p>