Sick and tired of Vodacom

<p>I am waiting on my pre-ordered device and have received absolutely no call back or any further information from them other than an SMS stating that I will recieve a call between certain dates. I have still received no call and I think this is because no one in the company actually knows what the f**k is going on. I have taken it upon myself as the customer to keep getting in touch with them to find out and every time I ask the same questions (usually after taking about 10 minutes on hold to reach someone) the person doesn't know what is going on or they transfer me to someone, who also doesn't know. <br /><br />My contract has been available for an upgrade for a while now and I was thinking of proceeding with renewing it simply because of the device that was recently released, but I will most certainly look at other providers if I do not receive a call from someone who is able to answer all my questions soon. I have sent requests in for a call, tried calling, there is no email address to send to. I am done, on my last straw. One horrible company, absolutely ****.</p>