Sick and tired of Vodacom
I received a statement from Vodacom for the amount which will be debited from my bank on 31 December 2017. The statement still shows the amount of R360 which was queried last month and the credit note was issued. However this amount is reflecting on the new statement as a debit.
Also on the 30 November I bought 250MB once off data from the Vodacom app for R59 and on the statement is shows that this data is R114.
Can somebody call me from Vodacom, today I'm getting useless consultants. I'm now 100% sure that I have to cancel this contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team