RM
Robert M

1 reviews | Active since Mar 2009

06 Sept 2015, 10:47

Sick and Tired of Vodacom

Every other year I get sms messages from Vodacom saying that my debit order was rejected. Once again I have to tell you that the Diners Club Card is still valid for some more years with a credit limit that would allow several hundred Vodacom debit orders to be paid!<br> <br> As before, the problem is on your side, probably a programming issue that automatically closes a credit card debit after a certain amount of time. As this is now already the 4th or 5th time this has happened, I am really absolutely annoyed about Vodacom's incompetence in sorting out this kind of problem once and for all. The only reason I am still with Vodacom is because I am a Vodacom shareholder and certainly not because of your inadequate service.<br> <br> Please don't bother me any further with sms or calls. Just sort out the problem!

0
Replies (1)
Vodacom
Vodacom's reply06 Sept 2015, 12:22
Official
Hello vastfont,

We are currently investigating this matter and will update you regarding.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites