Sick and Tired Of This

Good Day,

My Name is Kabelo Kube. My vodacom account (I@***0) was behind payment and in May i received an sms saying:

"You failed your last Vodacom arrangement with us on 25APR2020. We understand the situation due to the pandemic. Please make overdue payment of R500.00 today using online options. Pay here: http://www.mymbd.co.za/voda. ***"

When i open the link for payment details, i got the following details:

Vodacom Banking Details Bank Name: Standard Bank Trust Account Bank Name: Vodacom Trust Account Bank Number: *** Trust Account Branch Code: 051001

Then i made a payment of R500 on the 2nd of May and i send a proof of payment to *** but vodacom collections tells me that they did not receive my payment.

I called vodacom collection on this number: *** and spoke to a lady by the name Margaret Mngomezulu and Patricia Jack and they told me to send my POP to their email even today they haven't responded and that amount is still reflecting as unpaid. My bank cannot reverse the the amount because its been more than 30 days.

Called vodacom again but no one wants to assist me. i dont even have a ref number from vodacom

Please intervene.

Regards, Kabelo