SICK AND TIRED OF THE ****!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I AM SO !@#$%^ SICK AND TIRED OF VODACOM AND THE @#$& WITH MY ACCOUNT I HAVE BEEN HAVING )*^&% WITH MY BILL SINCE DEC 2016 WHEN I WAS DEBITED R5000 AS I WAS TOLD I WENT OUT OF BUNDLE,SINCE THEN MY ACCOUNT HAS BEEN NOTHING LESS THAN R3000 EVERY MONTH,I CALLED VODACOM TO FIND OUT WHAT IS GOING ON ONLY TO BE TOLD THAT I SUBSCRIBED TO SOMETHING CALLED VLIVE WHICH I DO NOT REMEMBER DOING,ANYWAY I CALLED THE CALL CENTER ON THE 11/08/2017 @14:17 (REF NUMBER 1- ********** ********** )AND SPOKE TO A LADY BY THE NAME OF LILLY I ASKED FOR THE VLIVE SERVICE TO BE CANCELLED ONLY TO FIND OUT THAT I AM STILL BEING BILLED FOR IT,WHEN I CALLED THE CALL CENTER TODAY 23/08/2017 TO FIND OUT WHY IM STILL BEING BILLED FOR THE VLIVE AND HOW THE AMOUNT OF MY BILL CAN GO FROM R1722.79 ON THE 22/08/2017 TO R1733.78 ON THE 23/08/2017,I CALLED THE CALL CENTER AGAIN THIS MORNING ONLY TO BE TOLD BY THE ADVISOR THAT I SPOKE TO THAT SHE CANNOT EXPLAIN TO ME HOW THE VLIVE IS STILL BEING CHARGED.I WAS THEN TRANSFERRED TO ANOTHER CONSULTANT BY THE NAME OF KIM WHO ADVISED ME THAT THE VLIVE WAS STILL ACTIVE AFTER I WAS TOLD THAT IT WAS CANCELLED ON THE 11/08/2017,THIS IS REALLY FRUSTRATING AFTER I WAS TOLD BY TWO CONSULTANTS ONE AT THE CALL CENTER AND ONE AT THE CRESTA BRANCH THIS WAS ON THE 12/08/2017 WHEN I DID MY UPGRADE THAT IT WAS INDEED CANCELLED.I DONT UNDERSTAND HOW VODACOM TRAIN THEIR CONSULTANTS HOW CAN YOU LIE TO A CLIENT AND SAY THAT SOMETHING WAS DONE WHEN IT WAS NOT. HOW CAN YOU CLOSE A SEVICE REQUEST WHEN THE REQUESTED TASK WAS NOT DONE .I AM AT MY WITS END WITH VODACOM YOU GUYS ARE THE WORST SERVICE PROVIDER EVER.I WANT THIS #$%^&* **** SORTED OUT AND MY ACCOUNT SHOULD BE CREDITED YOU GUYS ARE A BUNCH OF *******.AND I AM SO SICK OF ALL THE ISSUES YOU GUYS HAVE GIVEN ME ON A MONTHLY BASIS.NOW BECAUSE OF YOUR *********** STAFF I WILL BE DEBITED FOR R2900.00 ON THE 25/08/2017 THIS IS RIDICULOUS. I REGRET CHOOSING YOU AS MY NETWORK PROVIDER,I AM NOT WILLING TO WAIT 7-14 DAYS FOR THIS TO BE SORTED OUT WHILE IM STILL GOING TO BE BILLED FOR THE VLIVE, JUST LIKE YOU GUYS DEBIT MY ACCOUNT PROMPTLY ON THE 25TH OF THE MONTH I WANT THIS SORTED OUT BY CLOSE OF BUSINESS TODAY.