DR
Dahmion R

1 reviews | Active since Jul 2018

04 Dec 2018, 21:52

SICK AND TIRED OF THE BS YOU SELLING

Okay so looks like the only way to get vodacom to take me seriously and get them to contact me is to post on here

I've been having signal problems since Sunday my phone my WiFi my sisters network is also off every one i know has the same problem

(Dit lyk my vodacom vee hul gatte aan die klagtes af )

I tried being civil about this but what's going on is literally BS. I PHONED VODACOM ON NUMEROUS OCCASIONS HOWEVER I KEEP GETTING THE SAME OLD EXCUSE

°we looking into the problem °our technicians are working on the problem

THEY WON'T TELL YOU EXACTLY WHAT IS GOING ON WITH THE TOWERS IN MY AREA (REIGER PARK, BOKSBURG ) I KEEP GETTING NEW REFERENCE NUMBERS PLUS THE CONSULTANTS DON'T KNOW WHAT TO SAY EITHER

I'VE TRIED KEEPING CALM ABOUT IT ALL BUT NOW ITS WASTING MY DATA

CAN I JUST GET A STRAIGHT ANSWER FROM VODACOM OR SOMETHING COZ THIS IS SLOWLY ****ING ME OFF

THEN I'LL RATHER CHANGE TO ANOTHER NETWORK WHICH I KNOW HAS NO NETWORK IN MY AREA THEN TO BE SITTING WITH THE KIND OF **** VODACOM GIVES ME

AND QUITE FRANKLY SINCE VODACOM HAS ANNOUNCED THAT THEY SIGNED A ROAMING AGREEMENT WITH TELKOM AND THAT IT WON'T BE AFFECTING ANY OF VODACOMs CUSTOMERS

I WISH THEY HAD SAVED THAT BS FOR SOMEONE ELSE COZ CURRENTLY IT'S AFFECTING A LOT OF US

IT'S LIKE DEALING WITH ESKOM YOU NOT REALLY SURE WHEN THE POWER (NETWORK) WILL GO OFF

0
Replies (1)
Vodacom
Vodacom's reply05 Dec 2018, 07:10
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team