nD
nic D

1 reviews | Active since Mar 2015

09 Mar 2015, 08:47

Sick and tired of rampant corporate greed

In December 2014 Vodacom terminated my contract with no notice at all, claiming erratic payment. They never advised me, simply cancelled my number. I spoke to their accounts department and no body ever came back to me. I wrote them a letter asking why and to lease have some one contact me, but never got a reply.<br> <br> I have been battling with how they bill me for months, often over billing and lifting caps of account usage without my authority, when I enquired as to how and why this was done they could never tell me.<br> <br> The cancelation of my number has cost me a great deal as i work for myself and as such rely heavily on my mobile number.

0
Replies (1)
Vodacom
Vodacom's reply09 Mar 2015, 09:42
Official
Hello cinreppud,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites