1 reviews | Active since Jun 2016
Sick and Tired of fighting every month
<p>Vodacom just can't get my account sorted out.</p> <p> </p> <p>I've asked them several time to please email me my invoices. THIS NEVER HAPPENS. If I ask them via email I get a snotty reply that says I have to wait till after the 7th of the month. This 7th will come and go with me not getting an invoice or statement. I will then log into my account and figure out what I need to pay them. I then do this! Middle of the month and the phone calls start to come in... I still own R1080..... HOW AM I SUPOSE TO KNOW WHAT IS GOING IN IF I GET NO COMUNICATION FROM THEM EXCEPT FOR WHEN THE WANT MORE MONEY.....</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
