Sick and tired of Excuses!! Nxa

I made an order for a contract the beginning of the month of April and the delivery was set for 2-3 days via SkyNet,funny enough I've been waiting for the delivery of the order I'm going back and fourth and Vodacom isnt even communicating they quick to send an invoice whilst I havent even recieved the parcel till today it's going from Cape to Cairo can they just keep that phone il rather go for another Service provider cause SkyNet is worser than Buffalo Logistics.