Sick and tired of being raded !!!!!!!!

I am highly irritated,frustrated. I paid my vodacom account on the 29 March 2018 via eft. I just did not add the capital letter I in front of the account number as there was no option to.

I have been sending the proof of payment to various Team Leaders but with no help. Vodacom has closed my lines on numerous occasions while in emergency status. Each and every day I am being harassed by calls from vodacom ,tellling me to do a payment arrangement. I have sent e-mails to Nompumelelo Phuza and Ismahil Makgeta the 2 team leaders who told me they will escalate the matter to the finance department. on both incidents they came back with replies telling me their finance department is unable to allocate the payment to my account.

Vodacom is messing my credit score,messing my entire life!!!!!

Regards Ms Magada