CB
Cassie B
1 reviews | Active since Nov 2013
06 Oct 2015, 19:06
Sick and tired of being bombarded with calls !!!!
I have been a customer of vodacom for many years. In Sept. I took out a new contract. For some reason the first payment bounced, my fault I know.....that time of the month.<br> <br> After getting the first automated call from ***7 I contacted the customer care and made an arrangement with them to debit my account as soon as possible.<br> <br> I am still being bombarded by as many as 15 calls and some sms's to all 4 my numbers, being used by my parents and in-laws. I am looking like a total loser.<br> <br> I do get that it started with me, but come on VODACOM....I told you to debit A.S.A.P !<br> <br> I kind of feel like ditching the contracts and go somewhere better !
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Replies (1)Vodacom's replyOfficial
07 Oct 2015, 08:06Hello cassie.botes,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply07 Oct 2015, 08:06
Official
Hello cassie.botes,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
