Sick and tired of bad service from Vodacom

One of my Vodacom lines were discontinued without my knowledge or consent. I have been phoning their customer care line for the past three weeks, to date the issue has not been finalised.

Further to that, there is an extra R700 added to my bill and I have also contacted them countless of time about this and yet again, no assistance from their customer care.

To say that I am disappointed would be an understatement. The staff is rude, not willing to assist and now follow ups are done. It is as if Vodacom is suddenly running a ****a shop with very bad customer service.

At this point the best thing is for all of us to leave Vodacom and move to other networks because they clearly do not value a single customer that they have.