1 reviews | Active since Oct 2016

09 Jul 2017, 15:15

SICK AND TIRED OF ASKING

<p>When I subscribed to my 10GB data contract I was PROMISED that I would get an invoice every month. It has NEVER arrived without me having to phone and ask for it.</p> <p> </p> <p>I am really sick and tired of asking for this to happen automatically. When is Vodacom going to eventually wake up and give their customers some decent service?</p>

0
Replies (3)
Vodacom
Vodacom's reply10 Jul 2017, 07:23
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply14 Jul 2017, 12:26
Official

Dear Swanepoel,

Thank you for taking my call.

As discussed, you've advised that your query has been addressed and resolved.

Regards,

UW

's update14 Jul 2017, 12:36
Reviewer Update

Problem was promptly solved. Thanks you.