MR
Michelle R

1 reviews | Active since Mar 2017

17 Feb 2021, 11:42

Sick and Tired

I am tired of calling Vodacom to come a collect their phone it's been almost a month am sitting with a phone am not using and i will be charged month end. the service of the consultants it's useless

0
Replies (3)
Vodacom
Vodacom's reply17 Feb 2021, 14:03
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

MR
Michelle R's update20 Feb 2021, 12:17
Reviewer Update
No this is unacceptable I can't be charged for something I haven't been using please cancel the damn contract immediately your client services are useless
MR
Michelle R's update20 Feb 2021, 12:19
Reviewer Update
Vodacom collection was approve on the 28 January 2021 already don't tell me if collection is approved stories