MH
Melissa H

1 reviews | Active since Dec 2012

21 Mar 2024, 10:09

Sick and tired!

Im so tired of this company, dealing with Buzwe and others from social media. I got 2 contracts the same time and have been paying for both. Now with a pre cancellation they both reflect 9 months left to pay but 1 quote costs more and the calculations doesn't add up. Get told they wont change it. I am DONE!! Get told they email me, but dont receive any emails! Dont contact me unless you can resolve this correctly! DONT tell me i must still pay for my previous contract WHEN THE CHARGE IS COMPLETELY DIFFERENT, ALSO IT WAS ON A MONTH TO MONTH.

0
Replies (1)
Vodacom
Vodacom's reply21 Mar 2024, 12:01
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team