lC
leeanne C
1 reviews | Active since Jan 2014
05 Jun 2015, 11:17
SICK AND TIRED
Vodacom have done nothing but mess me around, since I upgraded my contract. on upgrade, I was quoted R539 for Samsung 6 edge. the flat arrived. it was one battle after another. than I was told by the manager, the flat is better than the edge etc etc. I couldn't have been bothered to argue further. and took the flat. my contract was supposed to come with 1 gig for the next three months. I am now almost a month into the new contract, no gig. I have logged 3 calls. I have now advised them I am not interested in listening to anymore of their stories and apologies. THEY ARE IN BREACH OF CONTRACT. if I do not get 24months free gig, I will no longer pay this contract, as it is not the contract agreed upon.
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Replies (1)Vodacom's replyOfficial
08 Jun 2015, 09:38Hello leeannema,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply08 Jun 2015, 09:38
Official
Hello leeannema,
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
This matter will be escalated to a consultant to investigate and assist.
We apologise for any inconvenience caused.
Kind regards
Vodacom Consumer Website Team
