SM
Sindisiwe M

1 reviews | Active since May 2018

22 May 2018, 08:25

SICK AND TIEED!!!

I don't what is going on with Vodacom but data is just depleting fast. I bought 1GB data for a week and an additional 250MB for a day at R5.00, then Friday (18/05/2018) Vodacom had a "promotion" where you buy 1G data for R29.00 for the whole weekend, but the way data is been depleted I'm just tired of always complaining about this. 1GB data doesn't even last a week I only have WhatsApp and Facebook. Yes the Network is good and all but this is now becoming ****************!!!!

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Replies (2)
Vodacom
Vodacom's reply22 May 2018, 09:58
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Vodacom
Vodacom's reply22 May 2018, 13:46
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)