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CRAIGO O\\'farrell
1 reviews | Active since Feb 2010
20 Mar 2021, 11:46
SH..T SERVICE
I changed from CELL C A FEW WEEKS AGO EXPECTING BETTER CUSTOMER SERVICE .. THEY DONT HAVE A SERVICE .I HAVE NOT BEEN GETTING SMS SINCE SWITCH OVER , YOU CALL CUSTOMER CARE LINE ... 135 NO OPTIONS TO SOLVE MY ISSUE AND CANT GET THROUGH TO AGENT TO ASSIST I AM TIRED OF BEEN NICE AND POLITE TO THESE COMPANYS
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Replies (4)0
Replies (4)
Vodacom's replyOfficial
20 Mar 2021, 12:03Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply20 Mar 2021, 12:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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CRAIGO O\\'farrell's updateReviewer Update
25 Mar 2021, 07:29OK IT IS NOW 5 DAYS SINCE YOUR REPLAY AND NO CONTACT...WHY?"
ITS IT BECOUSE I MY NUMBER WHEN YOU CALL IT IS NOT ON RECORD please give me direct number or email so i can contact you
ITS IT BECOUSE I MY NUMBER WHEN YOU CALL IT IS NOT ON RECORD please give me direct number or email so i can contact you
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CRAIGO O\\'farrell's update25 Mar 2021, 07:29
Reviewer Update
OK IT IS NOW 5 DAYS SINCE YOUR REPLAY AND NO CONTACT...WHY?"
ITS IT BECOUSE I MY NUMBER WHEN YOU CALL IT IS NOT ON RECORD please give me direct number or email so i can contact you
ITS IT BECOUSE I MY NUMBER WHEN YOU CALL IT IS NOT ON RECORD please give me direct number or email so i can contact you
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CRAIGO O\\'farrell's updateReviewer Update
25 Mar 2021, 11:10I Have been trying to get hold of you on the 082135 number but only has voice prompts and no voice prompts for my issue .
NO YOU CANT MAKE CONTACT AS MY NUMBER IS NOT WORKING AND NIETHER MY SMS SINCE I CHANGED OVER . IF YOU CALL ME VIA A LAND LINE IT WORKS
NO YOU CANT MAKE CONTACT AS MY NUMBER IS NOT WORKING AND NIETHER MY SMS SINCE I CHANGED OVER . IF YOU CALL ME VIA A LAND LINE IT WORKS
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CRAIGO O\\'farrell's update25 Mar 2021, 11:10
Reviewer Update
I Have been trying to get hold of you on the 082135 number but only has voice prompts and no voice prompts for my issue .
NO YOU CANT MAKE CONTACT AS MY NUMBER IS NOT WORKING AND NIETHER MY SMS SINCE I CHANGED OVER . IF YOU CALL ME VIA A LAND LINE IT WORKS
NO YOU CANT MAKE CONTACT AS MY NUMBER IS NOT WORKING AND NIETHER MY SMS SINCE I CHANGED OVER . IF YOU CALL ME VIA A LAND LINE IT WORKS
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CRAIGO O\\'farrell's updateReviewer Update
30 Mar 2021, 11:45This goes to prove the great service you can get from VODACOM
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CRAIGO O\\'farrell's update30 Mar 2021, 11:45
Reviewer Update
This goes to prove the great service you can get from VODACOM