Showdy service provided by Vodacom Fibre

The technician came late on Saturday (06/04/2024) and managed to restore the fibre. However yesterday (08/04/2024), another technician came to help to reinstall the fibre but an hour later after he was gone our fibre was down again and has been down since yesterday around 16H00 to now. Yesterday we phoned the technician that came to help with the reinstallation to inform him of the fibre that was down and he promised to be at our place first thing this morning. He has not contacted us and has not showed.

I cannot explain how furious I am with Vodacom because again this morning we had to buy data as my wife is working remotely from home.

We are once again pleading that a lasting solution to our fibre problem be found!