MS
Morne S

1 reviews | Active since May 2012

15 Aug 2017, 13:55

SHOULDNT HAVE EXPECTED MORE!!

The reply from Mr Rudi -Jo Le Roux one of the Vodacom lackies tells me to go and read the terms and conditions..

So please .. explain to me VODACOM.. in your cheating world.. what the hell is the purpose of your call centre??? Are they not supposed to be trained in the various packages you cheats offer??? I doudt this person above even bothered to look into my complaint..

What a joke..

0
Replies (2)
Vodacom
Vodacom's reply15 Aug 2017, 14:11
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 Aug 2017, 09:40
Official

Dear Morne

As discussed, feedback has been provided.

Regards,

RJ

Best regards,