JB
Jake B
1 reviews | Active since Jul 2011
07 Dec 2015, 19:54
Shop stole R1400 airtime!
I stopped at the vodacare shop for a sim card and the 2GBx12month up-front prepaid deal.<br> I purchased the sim card, and paid for the data bundle on the same slip.<br> Then the shop loaded the data onto someone else sim card!! Unfortunately I only realised their mistake when I got home and still didnt have my airtime loaded.<br> When I phoned the shop they promised to correct their error within 4 hours. It's now been 4 days and yet still no data!!<br> Surely this is theft?!<br> Any help in this matter would be greatly appreciated
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Replies (1)Vodacom's replyOfficial
07 Dec 2015, 21:11Hello jakejhb,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Vodacom's reply07 Dec 2015, 21:11
Official
Hello jakejhb,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
