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Paul M

1 reviews | Active since Sept 2012

17 Aug 2015, 10:24

Shop Manager Leads by example

A few weeks ago I decided to do a phone upgrade. I went to the Vodacom Shop in the GARDEN CENTRE, as it was convenient for me.<br> I had all my paperwork in order, and the lady that assisted me was the manager on duty.<br> She was friendly and got the process done very quickly, while also helping other walk-ins with simple questions like how to convert airtime to data, and what wireless headset will work with my phone etc. But at no point did I feel like my needs were not being met.<br> I'm sorry I can't remember the lady's name, as it would have been nice to mention her by name.

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Replies (1)
Vodacom
Vodacom's reply17 Aug 2015, 12:58
Official
Hello paul.m,

Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.

Kind Regards
WM