MF
Moreno F

1 reviews | Active since Sept 2017

09 Jun 2022, 09:32

Shoddy Vodacom "Customer Service"

Vodacom has no way of contacting them. (Even from outside S.A.) The stupid TOBI robot on their site does not work on a computer. Ony on a mobile device. the so called "Customer Care" e-mail address has been discontinued. Surely someone must be curious about why there are no inquiries arriving on their idiot robot chat. I can see from al the reviews that I signed up with the WRONG company. As soon as I get back to SA - I am closing my account of 15 years - and getting another Provider. ***** You - Vodacom. Thanks for nothing.

0
Replies (2)
Vodacom
Vodacom's reply09 Jun 2022, 10:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
MF
Moreno F's update09 Jun 2022, 10:15
Reviewer Update
Thank you. I can be reached only on my Whatsapp ***. *** seems to have been suspended. Thanks, Vodacom.