JN
Johnny N
1 reviews | Active since Dec 2022
03 Feb 2023, 20:06
Shoddy treatment frim vodacom
I got approved for vodacom fibre in september 2022,end january 2023 i received ont box and router .On 28 jan i contacted vodacom help line they did all neccessary and its been a week still waiting for activation.After nmerous emails a guy from metro fibre came to check my line and ont box foubd all in order says vidacom must do activation .Still waiting.
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Vodacom's replyOfficial
05 Feb 2023, 16:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Feb 2023, 16:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team