Shoddy Service

I have a phone contract with vodacom where i am payiny roughly R2000, a month with 20GB data. my deplete so fast in such a way it does not last for a month. i asked for data usage record and explanation, instead i was given 5 GB which i appreciated but no explanation was provided to. remember i usng this phone to run my day to dat business in order to can pay/support vodacom and today 6 days before month end i left with 1 GB that might not last till month. i tried to recharge, the number does not allow me to regharge with prepaid token. i then contacted vodacom team (Nombulelo Thwala,cc 'Xoliswa Oliphant' ) the seniors at vodacom.instead of providing with the solution, they turned their back on me and ignore my complain. at this crusual time of the business i cant work and vodacom still expect their monthy premium as per contract.