CAB
Carl A. Buys

1 reviews | Active since Jul 2019

09 Nov 2020, 12:08

shoddy and stinking service/ pilfering from the unsuspecting public

I have been a loyl client of vodacom for years. Since Covid started, I have loiaded data on the hour every hour daily. the data doers NOT last. I enquire if there was n increase in data cost. On each point of contact wiuth this commercial brothel who has mentally ****d me as a client for years I am flooded with disdain and irreverence. When I enquire regarding data, I am stifled with questions as to: What phone are you using? Mention your applications? Do you browse on internet sites? Have you viewed **** Sites?

I only utilise the whatsapp feature and still the service element in that of poor and pathetic nature. Im disgusted to be attached to the vodacom stigma/ brand/disease

0
Replies (1)
Vodacom
Vodacom's reply09 Nov 2020, 13:50
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team