1 reviews | Active since Aug 2017

02 Aug 2017, 06:56

Shockingly terrible service

<p>I have already queried this last week and now Vodacom does not want to pay the correct amount of money back to me. They had attempted to debit R200 first then R97 afterwards on the same day and for each debit which did not go through I was charged R115 meaning I am owed R230 from Vodacom as the agreed debit date was the 28th of each month. I am considering taking legal action as this is not the first time Vodacom has tried something like this with me.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Aug 2017, 07:10
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team