Shockingly terrible service

<p> Well I was supposed to be debited from my account on the 28th of the month and I advised the company that is the day funds will be available to debit. I checked my bank statement only to find attempts made to debit on the 24th of July which brought my account to a negative because of the bank fees charged since funds were not available. Why ask me which day to take the money and you go ahead and take the money on your own day which is not approved by me. The worst customer service I have received is from Vodacom. Neo Padisho & Siphamandla Ngcani from Customer Care JHB took my call. Time 07:50</p> <p>Query ref: 1- ********** ********** .</p>