LJ
Linda J

1 reviews | Active since Sept 2016

14 Sept 2016, 15:27

Shockingly bad service from Vodacom - ******* and *****

<p>For the past year Vodacom has been *****ing my money by deducting monies for a service not requested. I have tried to get my money refunded to me - yesterday, 13th September 2016, being my 8th atttempt to do so, each time I get an admission of wrong doing coupled with apology - all this with a reference number and a promise to have my money refunded to me within 14 working days. It's now 3 months and 8 attempts later and I'm still getting the run around of these monumental idiots!!!!! I will never again make the mistake of applying to a Vodacom service and I will discourage everyone I know from doing so. All I want is my money back.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2016, 07:17
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team