Shockingly bad service
<p>Brought my</p> <p> </p> <p>Day 1: Went to vodacom store in the Glen Shopping Center. Get told that I must go to a 3rd party store, or somewhere in Alberton. Then get told to wait in line. Drop off phone and I ask if I must do anything else. </p> <p>Day 7: Have to go back to store as they "forget" to tell me to deactivate "find my iphone". </p> <p>Day 14: I phone in to find out the phone is still in the store and they forgot to book it in.</p> <p>Day 21: Service center call says I must pay R6000 to fix screen as its cracked??? I asked why must I replace screen. What does that have to do with heat issue. They say its been booked in for screen replacement</p> <p>Day??: I have no idea where my phone is </p>
First part is missing :
Brought my <1 year old iphone in for repairs as it was over heating.
First part is missing :
Brought my <1 year old iphone in for repairs as it was over heating.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
