SHOCKING VODACOM SERVICE.

After returning unwanted goods sold by tele-sales and supplying Vodacom with proof of the returned goods, they continue billing us with the amount. The Vodacom Customer Care e-mail service is a joke, with an automated reply system where you are requested to reply with SENSITIVE personal information in an e-mail. ie Bank Account Number and type of account, I don't think so. Vodacom owes us thousands in incorrect billing, but in July 2018 did and now again threatens to suspend service for an arrear account. This is the LOYALTY shown to customers who have since 1994 been supporting the Vodacom Brand! the only mistake, swallowing a tele-sales pitch that turned out to be not what was required and returned IMMEDIATELY, followed up by e-mail and then summarily forgotten and ignored by Vodacom. SIES MAN.