Shocking Vodacom!

I understand that tech is important, but you are causing people's livelihoods because of a BOT. If I can't speak to someone that could assist me, why do you have support? Today, I won't be able to pay you anymore, because I can't make a living without your (useless) service and incompetency! Sinanghlele (Customer Care Team Lead) can also not resolve! If you want to use tech, get the right skills, or give me an option to speak to a human that can resolve anything! I will make a point of asking every single person I know to cancel Vodacom, if need be, I'll get the funds to assist in paying up their cotracts! You are not dealing with only one person, you are dealing with a country, if you need them to be ****ed off, put up an old SA flag, don't cost us our jobs!!!!