FV
Francois V
1 reviews | Active since Jan 2019
21 Jan 2019, 18:33
Shocking Vodacom
After waiting for one month and 18 days we are still awaiting the arival of our vodacom router. They where so quick to sell us the fibre deal and now nothing ... For a company of Vodacoms size this service is absolutely shokking!
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
21 Jan 2019, 19:11 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply21 Jan 2019, 19:11
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
30 Jan 2019, 15:46Dear Francois,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous attempts and there was no answer. Should you still require assistance, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous attempts and there was no answer. Should you still require assistance, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,
Vodacom's reply30 Jan 2019, 15:46
Official
Dear Francois,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous attempts and there was no answer. Should you still require assistance, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. We tried contacting you on numerous attempts and there was no answer. Should you still require assistance, please contact our FTTH Team on *** (free call from Vodacom sim). Regards Consumer Website Team(SA)
Best regards,