Shocking Upgrade Fail

After numerous phone call and pressure from consultants for me to upgrade my 16 year old daughters line, I eventually agreed to upgrade her line on the 28th June 2023 to an Apple iphone, 14 plus 512gb, purple in colour. The consultant assisting me assured me that they have stock of the device and that the device will be delivered within the next few days. I received a sms with ref no confirming the upgarde. Later the same day I received a sms from Vodacom to inform me that the device I have chosen was out of stock and that it would be dispatched to Vodacom's courier partner when available. I then phoned the upgrade department and they informed me that the device should be available today 14th of July. Today I phoned the upgrade centre of Vodacom to inquire if the phone was available and ready to be shipped? After numerous calls I was told that the device I have chosen has been discontinued and the upgrade cancelled. Now how do you tell this over to your daughter that has already bought 3 covers and a screen protector for her new phone. I am so disappointing and will be changing all my lines over to another service provider. Shocking service from Vodacom.