Shocking unreliable service from Vodacom

We are spending R1000.00 per month for a Fibre Service. Every second day we have a problem with buffering,or Service cannot be found.When we phone to complain we don’t get help. A terrible terrible service. Please Vodacom can you please release me from my new upgraded contract So I can go do a Company that can give me service. I have never had such bad service for a service that does not exist. We cannot get 2 days of continuous uninterrupted Fibre . VODACOM we are at our wits end with your **** service. VODACOM we want nothing to do with you. VODACOM we are paying R1000.00 per month for a service you don’t provide. VODACOM you are *****ing our money.