1 reviews | Active since Mar 2009
Shocking!!! Unbelievable!!!! Hopeless!!!
Can you believe this!!!! Vodacom customer care no longer puts me through to a service consultant because "we have picked up an unusually high number of calls from your number to our call centre" and now hands me over to TOBI a chatbot. ****** hell - that is because I have been trying to get them to resolve my problem for w-e-e-k-s without any success!!!!! And they keep on closing the queries without actually fixing the underlying problem.
And I went to the Vodacom shop again today to see once more if they cannot help me resolve the problem, but they could not help because their SYSTEM was down. I am utterly dismayed, depressed, dejected, disappointed (and all the other adjectives I cannot even think of) by my situation at Vodacom, It is hopeless.
More details in a previous review: https://www.hellopeter.com/vodacom/reviews/no-one-can-solve-a-technical-problem-with-wifi-calling-***
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
Kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance.
