1 reviews | Active since Jul 2009
Shocking, to say the least!!!!
I'm really getting so tired of Vodacom. I have on many occasions requested that my account must not be more than R600.00 and yet I'm getting accounts of R900 and more. I need someone to take this account and see how you can help me. Again this month, I have a call limit on my phone and somewhere someone removed this from my account, which means I used out of rate bundles and I'm telling you now, I will not be paying for this. How difficult is it for people that works for Vodacom to help with my request???? I'm really getting sick and tired of this now.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)