1 reviews | Active since Dec 2016
<p>I recently wrote a review on my experience with premature cancellations, how it has taken me from June 2016 to November 2016 to get my account closed.</p> <p> </p> <p>To much dissapointment, I was debited 27 November for the amount of R840.13 and have been phoning and emailing daily, and still no refund.</p> <p> </p> <p>I get reference after reference, but no closeure, it is really sad customers get treated this way, and billed when vodacom's staff are *********** to close an account timoulsy when I was given 7 days to make payment on a premature cancellation.</p> <p> </p> <p>Now it takes 2 months of back and forth and still no refund. SHOCKING!</p> <p> </p> <p> </p> <p>1- ********** 2909 / 1- ********** 9011 / 1- ********** 14855 / 1- ********** 23561 / 1- ********** 80042 1- ********** 96640</p> <p> </p> <p>EC-04IJ-2E06WA</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.