Shocking shocking service levels

What is worse than dealing with a government department ? Dealing with Vodacom beats any government department hands down. <br> Months and months of frustrations. Hours on the phone. Dealing with customer service, advanced data department, accounts and cancellations. Being deliberately cut off. Numerous visits to nearest Vodacom store (180 km round trip) Promises of return calls. Ref numbers no one wants to deal with. I am no closer to sorting out a data contract that I cannot use due to poor signal issues. <br> The service levels have been shocking. Monday was 1 hr 55 mins maybe tomorrow I'll feel strong enough to start again.