EN
Erica N

1 reviews | Active since May 2016

19 Mar 2021, 11:22

Shocking shocking do your homework before you buy from thus Company.

Still waiting for my call from almost two weeks ago with regards to a faulty Mecer Guru sold to me. They kniw there is a problem with them but would rather that I still pay for the piece of ******* or settle contract of R14787 for this piece of ****. Logged with Icasa now to see if they can help as all I get is they will phone me and as you guessed, no phone call. Struggling like this for over a month trying to sort this out and they know they sold you a faulty laptop but now you must pay and pay and it just lies in its box. Have all the proof of all the reviews on Hello Peter supp**** to Icasa. There is no hope dealing with this Company when you look at all the negative reviews on their profile. After thus now all I will get us another answer about them phoning me back.

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Replies (1)
Vodacom
Vodacom's reply19 Mar 2021, 14:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team