TR
Tyrone R
1 reviews | Active since Oct 2019
08 Aug 2025, 09:21
SHOCKING SEVICE...!! VODACOM
I would like to express my utter disgust at Vodacom...after being billed R640.00 for a data and voice bundle the increased the amount to R2512.00..this excludes any device..!!! They even advertise the same bundle at R640.00...!!! 2 days of phone call...Thule who never bothered to get back to me..!! Pundi who passed me onto Balisa..!! She spun a lot of nonsense..!! THIS COMPANY TRULY IS SHOCKING TO DEAL WITH..!!!
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Vodacom's replyOfficial
08 Aug 2025, 09:50 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Aug 2025, 09:50
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team