SD
Siphiwe D
1 reviews | Active since Jun 2009
08 Dec 2020, 10:37
Shocking services from VODACOM
On the 2nd of December i posted a complain about Vodacom's services on my 2nd line, to date no one has called me neither a text.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Dec 2020, 11:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2020, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
08 Dec 2020, 13:32Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that our records indicate that our Hello Peter Team did reply and provide feedback. Please note our response to you on the 02-12-2020.
Regrettably a number cannot be ported after the sale has been concluded. Our records indicate that you were advised and assisted via the call center.
Regards Consumer Website Team
Regrettably a number cannot be ported after the sale has been concluded. Our records indicate that you were advised and assisted via the call center.
Regards Consumer Website Team
Best regards,
Vodacom's reply08 Dec 2020, 13:32
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Kindly be advised that our records indicate that our Hello Peter Team did reply and provide feedback. Please note our response to you on the 02-12-2020.
Regrettably a number cannot be ported after the sale has been concluded. Our records indicate that you were advised and assisted via the call center.
Regards Consumer Website Team
Regrettably a number cannot be ported after the sale has been concluded. Our records indicate that you were advised and assisted via the call center.
Regards Consumer Website Team
Best regards,