shocking services

Did an upgrade on the 05/01/15 and before I knew it I was already being billed from the 06/01/15. Been going in circles with the store as well as the accounts dept but they are totally ***********. <br> <br> Vodacom4u Cresta assured me that the contracts would only kick in from February but this should be less than the current billing but to my surprise it has doubled<br> <br> looking at the invoices it clearly shows that from the time the accounts were upgraded they began billing LTE and not Internet. I've been told due to automatic updates but how the hell would that be possible when the phones powered off and the sim card's not even in the phone. Sir it still does ( what the @%$# )<br> <br> I'm now at my wits with an account that used to be around R2800 max and now R6000<br> <br> Thanx